Collecting feedback from students is one of the best ways for educators to continue learning and iterating on their practice. Students are the “customers” in the educational system. It is important to ask them how they feel about their experiences learning online. For many teachers, this transition online was unexpected and rushed. Teachers may not have felt particularly prepared to engage students in learning online.

I encourage teachers to collect regular feedback from students about their experiences. Many of the strategies, technology tools, and workflows teachers are using are new. Since students are the ones navigating these strategies, tools, and workflows, asking them for feedback about what is and is not working can help teachers identify the aspects of online learning that need to be adjusted or modified.

Below is an example of an exit ticket designed to collect data from students about their experiences online.

This exit ticket asks the following questions:

  1. How easy was it to find your assignments online?
  2. Did you feel the course materials clearly organized and easy to navigate?
  3. Which technology tools and/or online resources did you find most useful during your time learning online?
  4. Which technology tools and/or online resources did you find challenging to use during your time learning online?
  5. Did you attend the virtual conferencing sessions?
  6. If you did not attend virtual conferencing sessions, why not?
  7. If you attended virtual conferencing sessions, did you find them engaging?
  8. What suggestions do you have for how these virtual conferencing sessions could be improved in the future?
  9. How did you feel about the amount of work you were asked to do while learning online?
  10. Which assignments, tasks, or projects did you enjoy most?
  11. Which assignments, tasks, or projects did you enjoy least?
  12. What is one thing that worked well for you during this time of distance learning?
  13. What is one thing that did not work for you during this time of distance learning?
  14. How connected did you feel to your classmates during this time of distance learning?
  15. Do you have any additional comments or suggestions?

If you want to make a copy of this feedback form to modify and use it with your students, go to this Google Spreadsheet. Click “File”>”Make a copy.” Once you have a copy of the spreadsheet in your Google Drive, click “Form” at the top of your spreadsheet to “Edit form” to modify it for your students.

16 Responses

  1. Thanks for sharing; this is great!
    I clicked the link to the Google Sheet, but “Make a Copy” was not an option. Is it possible for you to share a forced copy link that would still be able to populate the form?
    Thank you!

    • Hi Cheryl,

      Make sure you are logged into your Gmail account so it has somewhere to save the copy. That is usually the issue if “Make a copy” is greyed out.

      I hope that works!

  2. Thank you. I have copied and adjusted this form to include questions regarding students as learners going forward:
    What have you learned about yourself as an independent learner during this experience that you wish to carry forward when we return to the regular classroom? What have you come to appreciate about the regular classroom routine that you missed during the online distance learning? teacher, classmates, posters, etc.

  3. Thank you so much for this resource. So helpful! I’m using all of these questions in my end of the year survey for students and some in my end of the year survey for families, also. Thanks! 🙂

  4. Thank you very much for your thoughtful questions and your willingness to share your form! I appreciate you!

  5. Thank you so much for this resource. It will be a great way to finish the year and find out student’s true feelings about the whole experience

  6. Thanks for posting this. Gave me the opportunity to learn how to make a form from a spreadsheet. Took me a couple tries, but I got it. I appreciate the template of questions and am modifying mine now. I am considering do mine anonymously. Do you have any suggestions about that?
    Thanks again.

    • That’s totally up to you, Vicki. Students might be more honest if it is submitted anonymously. Though I know some teachers want students to frame their feedback in a constructive way and that may be more likely to happen if they attach their names. I can see advantages and disadvantages to both approaches.


  7. What an amazing resource! With one post, you have easily joined my list of leaders to follow in education. Thank you!

  8. I am truly appreciative of this document and the other useful ideas. The online/ distance
    learning experience appeared to have been the same or similar everywhere. I am a teacher in Jamaica and I anticipate a bumpy start in the next school year. However, as teachers we make things happen.

    • You’re welcome, Stephany! I’m thrilled this has been useful.

      I know this year will be an adventure, but it sounds like you have the right attitude about it! Teachers are a creative and resourceful group of people, so I have confidence they will do the best they can, given the tough circumstances.

      Take care.

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